Support

A real person, one email away.

No phone lines and no chat widget yet — email is how you reach us, and we answer within one business day. For most questions, the two self-serve doors below are faster.

Email supportFor anything an article can’t fix. Include your business name and, for order issues, the order number — it saves a round trip.support@hitdahiway.comAnswered within one business dayHelp CenterSearchable answers to what merchants actually ask — claiming, offers, orders, refunds, billing. Most questions end here, instantly.Search the answers Merchant portalStorefront edits, offer status, order history, refunds and payout statements all live in your dashboard — most account fixes are self-serve there.Sign in

Stuck on verification?

There are four paths — Google Business Profile is instant, Apple Maps and phone take a couple of minutes, documents usually 5–10. If one path stalls, restart the claim flow and pick another; most businesses are verified in under ten minutes.

Back to the claim flow

Found a vulnerability?

Security reports skip the queue. Report a security issue — responsible disclosure details are on that page.